Shipping policy
Thank you shopping with us at Yojawill Organic, We Take pride in carefully preparing and shipping each handmade product.
Processing time
All orders are processed within 1-3 business days. Please note that custom or large orders may take additional time.
Shipping rates and delivery times
Shipping costs are calculated at checkout based on your location. Estimated delivery times are:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Order tracking
Once your order shipped, you will receive a tracking number via email to monitor your delivery
Shipping Delays
We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.
International shipping
We proudly offer international shipping. Orders are processed within 1-3 days, and delivery times typically range 7-21 business days depending on the destination.
Shipping costs are calculated at checkout. Please note that custom fees, duties, and taxes may apply and are the responsibility of the customer.
We are not responsible for delays caused by customs or shipping carriers. Once your order has shipped, a tracking number will be provided.
European Union (EU) Orders
For orders shipped to the European Union, VAT (Value Added Tax) is collected at checkout in accordance with EU regulations. You will not be charged additional import duties or taxes upon delivery for orders under €150. The price you pay at checkout is the final price — no surprise fees at your door.
For orders over €150, customs duties may apply and are the responsibility of the customer.
Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect addresses.
Damaged or Lost Packages
If your order arrives damaged or lost in transit, please contact us within 3 days of delivery. We will work with the shipping carrier to resolve the issue.
If you have any questions about your order, feel free to reach out to us anytime at mamajoh40@gmail.com